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Because companies place a high value on being able to get along with others, colleges are now teaching "people skills." The training is getting a high priority at universities, and they're getting the advice of firms that want them to teach the subject. Temple, Villanova, and others are teaming up with companies to coach students on how to work with people. E-mail etiquette, they say, is more than good manners. It is crucial to avoiding misunderstandings, complaints, and even lawsuits by workers who get an insensitive or careless electronic memo. Skip the smiley faces, they say, and don't criticize people electronically. But do use e-mail often to thank people and tell them they're doing a good job.